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Volunteer Technical Support

I am involved in technical support at Bkav Forum, which is an open technology-related discussion forum, hosted by Bkav Corporation - one of the firms in network security, antivirus software and hardware manufacturing in Vietnam.

Responsibilities:

• Gave technical product support to customers regarding products and installation

• Tested alpha and beta versions of Bkav products, reported errors, and offered possible solutions prior to the product being released to the market

• Wrote technical articles regarding privacy and personal computer security

• Participated in product training seminars

Email: bzt0016[at]auburn.edu

Phone: +1 334 329-8415

Website: www.binhthtran.com

Address: Auburn, Alabama

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